CarClaims

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Mock-Up mobile CarClaims Use Case

Insurance data included digitally – claims settled quickly

An accident is stressful enough. All the worse when important insurance data is just not available or the claim report is complicated.

The solution:
FRIDA's CarClaims API

With CarClaimsAPI, car insurance contract data can be stored digitally in a smartphone and claims can be reported simply and automatically in an emergency – thanks to standardized interfaces and intuitive processes.

Key benefits at a glance:

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For end customers

  • Insurance data always at hand – digitally and securely in the wallet
  • Intuitive claim reporting via QR code
  • Less stress and uncertainty in an emergency
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For insurers

  • Standardised provision of contract data and in the event of a claim
  • Standardised data transmission in the event of a claim can reduce effort and process times
  • Basis for new, innovative digital services

This is how the FRIDA solution for exchanging contract and claims data with a smartphone works:

1

Smartphone wallet solution

Policyholders apply for their policy pass in the customer portal or receive it directly when concluding the contract. The pass is loaded into a smartphone wallet (iOS/Android) via QR code or link.
2

Accident situation

Insurance data is shared with the other party involved in the accident via QR code. This collects the data directly via a claims pass – also in the wallet app.
3

Processing by insurance

The claim report can be processed automatically. The workshop is commissioned and customers receive updates, e.g. via push notifications.
4

Process completion

Compensation is paid – e.g. with a digital payment card. The vehicle is repaired – simply, quickly, digitally.
Mock-Up mobile CarClaims Use Case
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